Help centre / Getting started
How to log in to your control panel
Open cPanel or DirectAdmin straight from your HostChacho account, without a separate password.
You don't need a separate password to reach your hosting control panel. Your HostChacho account signs you in for you.
- Sign in to your account.
- Open Services.
- Find your hosting plan and choose Log in to control panel.
The control panel opens in a new tab, already signed in. The link only works for a minute, so choose the button again if the tab was left too long.
The button isn't there
- The service isn't active yet. New services appear once their first invoice is paid. Check Invoices for anything unpaid.
- The service is suspended. Pay the overdue invoice and the service, and the button, come back within a few minutes.
- It's a server or another product without a control panel. VPS and dedicated servers are managed through their own tools; see How to reboot your VPS.
Using your own password instead
If you'd rather sign in to the control panel directly, set a password for it under Services → Change password.
Still stuck?
Our team answers tickets and WhatsApp messages.