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Help centre / Account

How to reset your password

Get back into your HostChacho account if you've forgotten your password.

  1. Go to Forgot password.
  2. Enter the email address you use with HostChacho and choose Email me a reset link.
  3. Open the email and follow the link within an hour to choose a new password.

For your security we show the same message whether or not the address has an account, so if no email arrives:

  • check your spam or junk folder,
  • make sure it's the address you signed up with,
  • or, if you signed up with Google, use Continue with Google on the sign-in page instead.

If you're already signed in, you can also send yourself a reset link from Profile.

Related articles

Why do I need to confirm my email address?
What the confirmation email is for, and how to get a new one.
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