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Help centre / Account

Why do I need to confirm my email address?

What the confirmation email is for, and how to get a new one.

When you create an account we send a link to your email address. Opening it confirms the address is yours, so invoices, renewal reminders and password resets reach you, and nobody can open an account in your name.

The email didn't arrive

  1. Check your spam or junk folder.
  2. Sign in: your account shows a reminder with a Resend email button.
  3. Each link works for 48 hours and only once, so use the newest email.

If you signed in with Google, your address is already confirmed.

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